F.A.Q
Frequently Asked Questions
Looking for answers? Below you'll find responses to some of the questions we get most often. If you still need help or can’t find what you’re looking for, just drop us a message—we’re here to support you and will respond as soon as we can.
What is MyCrimsonMom?
MyCrimsonMom is your student’s home away from home. We’re a local, mom-powered service in Tuscaloosa dedicated to supporting university students with everything from care packages and personal errands to trusted referrals and real estate guidance. Whether you're nearby or miles away, we’re here to be your boots-on-the-ground support.
What if I just want a one-time referral?
That’s totally fine! While we offer memberships for ongoing support, we’re more than happy to help with one-time requests. Just reach out and tell us what you’re looking for—we’ll jump in and take care of it.
My child lives in an apartment. Will you deliver off campus?
Yes, absolutely! We deliver to students both on and off campus, including apartments, houses, and Greek housing. If your student is in Tuscaloosa, we’re there for them.
How do I cancel my monthly membership?
You can cancel your monthly membership at any time—no hassle, no pressure. Just log in to your account to cancel, or send us a message and we’ll handle it for you.
Can I request a delivery without a membership?
To keep our service personal and dependable, deliveries are only available to active MyCrimsonMom members. If you're looking for a one-time delivery, you can still sign up for a monthly plan—no long-term commitment required. It’s our way of making sure every student gets thoughtful, consistent care.
Does my annual membership include the summer months?
The annual membership covers fall and spring semesters only. If your student will be in Tuscaloosa during the summer, you can add a monthly plan to stay covered—just let us know when you’d like to start it.
Why not just search online for recommendations?
You could—but we offer something Google, Yelp, and social media can’t: real, trusted local insight. As parents who live in Tuscaloosa and stay closely connected through school, work, and community ties, we give advice that’s personal and up-to-date. MyCrimsonMom is led by a local mom and licensed real estate agent who knows the area inside and out. Whether it’s housing tips, reliable services, or local favorites—we recommend what we know and trust.